1 Terms definition

2 Privacy Policy

Please read this Website Privacy Policy carefully. It sets forth the practices of Service provider with respect to information collected from Users and with respect to all services provided by Service provider. By entering and/or registering on the Website you agree to be bound by all of the terms and conditions of this Privacy Policy.

Service provider may change the Privacy Policy at any time by posting a revised version in place of this document. The last revision will be indicated at the top of this document and takes precedence over all previous versions. You agree to review the Privacy Policy periodically to be aware of such changes. Your use or continued use of the Platform following the Effective Date of any such change to the Privacy Policy constitutes acceptance of all such changes.

3 Introduction

The following presents important information relating to the Privacy Policy and may help you to understand how We processes data collected through use of our Platform that can be used to directly or indirectly identify an individual ("Personal Data").

Any information stored on the Platform is treated as confidential. All data are stored securely and is accessed by authorized personnel only. Service provider implements and maintains appropriate technical, security and organizational measures to protect all its Users’ Personal Data against unauthorized or unlawful processing and use, and against accidental loss, theft or disclosure.

4 Collection and Storage

4.1 Cookies

4.1.1 What are cookies?

A cookie is a small text file that a Website stores on your computer or mobile device when you visit the site. When you visit the Website for the first time or after an exact period of time (1 year), you will be prompted to accept or refuse cookies.

The purpose is to enable the Website to remember your preferences (such as user name, language, etc.) for a certain period of time. That way, you don’t have to re-enter them when browsing around the site during the same visit.

Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.

4.1.2 How do we use cookies?

This Websites uses cookies for the following reasons:

4.1.2.1 User preferences

These are set and readable only by this Website. They remember if you e.g. have agreed to (or refused) this Website’s cookie policy or how you have set the width of the stream player.

4.1.2.2 Operational cookies

There are some cookies that we have to include in order to keep our Website working. For this reason they do not require your consent. In particular:

4.1.2.3 Analytics cookies

We use these purely for internal research on how we can improve the service we provide for all our Users. The cookies simply assess how you interact with our website. This data is not shared with any third parties or used for any other purpose. You are free to refuse these types of cookies via the cookie banner.

Analytics Systems and Platforms we use:

4.1.3 How can you manage cookies?

4.1.3.1 Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

4.1.3.2 Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser.

4.1.3.3 Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device but this Website may not work properly without Operational cookies (e.g. logging-in).

4.1.3.4 Managing our analytics cookies

You can manage your preferences concerning cookies here.

4.2 Data gathered from Viewers and Performers

In order to provide additional services to its Users, Service provider collects more data from them, some of which are Personal Data.

If you register an account, the data we collect includes your chosen user name and email address and we may use these data to identify you and provide you with support, services, billing and marketing actions.

4.2.1 Performer

As a „Performer“, you will be asked to fill in additional personal data such as profile pictures, gender, your body information and any other textual data you provide to us to share information about yourself with Service provider and our community of Users. Some of these personal data may fall into the Special Category of Personal Data and providing such a data to us is strictly optional.

For providing you with necessary services we will also ask you to provide us with Address information including your full permanent address and Bank account information including your Bank account number. These personal data are strictly private and we may use them only to compare them with age-verification documents you provided to us, to initiate a bank transfer to your bank account in the event of payout, and when we are required to do so by applicable law or valid legal process.

4.2.1.1 Special Categories of Personal - Data revealing:

4.2.2 Broadcast stream and Communications

We will retain records of your broadcast video stream and we will use it to help us with verifying your age and to comply with law requirements.

Also we will retain any textual communication provided to us through text broadcast stream to comply with the law and to help us solve any disputes concerning usage of the Platform.

4.3 Purchase through the Platform

In the event you choose to purchase our services through the Website, one or more of our payment processors may collect billing data from you to facilitate your purchase from us. Such information may include a credit or debit card number, its expiration date, and a billing address. Financial data that are collected by our payment processor will only be used as necessary to initiate and complete any orders placed by you and will not be shared with us or with any other third parties.

In case of dispute regarding your Credit or Debit card purchase, customer service of Service provider may receive a truncated version of your credit card number from its payment processor in order to identify your purchase and to further assist or resolve the issue. We may use this truncated Credit/Debit card number for proper administration of our payment services.

4.4 Contact information

To provide you customer services and support and to keep proper relationship between you and us, we may use your contact information and any information found in prior communications between us to follow up as needed, to help address any service issues and to promote our products and services to you.

4.5 Email notifications

If you registered an account on the Website, you may receive email notifications to notify you of important changes to your account, such as successful registration, payout approval or password reset request.

If you consented to receive business emails such as newsletters or product or sales information, we may use the Personal Data you provided to tailor content and messages to your interests.

4.6 Legal claims and management of risk

We may process any of your Personal Data identified in this Policy where it is necessary to establish, exercise or defend legal claims, either in or out of court, or to hire professional advice for the protection of our business against risk and to assert our legal rights, your legal rights and the legal rights of others.

5 Sharing of personal data

5.1 Public Personal data

Personal data marked as "Public" provided by you with your consent and your provided "Username" may be used to administering our Website and services and to share such a data with Users of the Website to provide them with the best user experience, support, and services. We may also use this Public Personal Data to improve our marketing messages and campaigns to be relevant to User‘s interest and experiences.

5.2 Text and video communications

One of the main feature of the Platform is direct communication between you and users viewing your broadcast stream making possible for you to communicate identifying information about yourself. Such an information is given directly to those users viewing your broadcast stream and we cannot be responsible for the privacy of Personal Data that you communicate through your broadcast video or text stream. Do not share any Personal Data through your broadcast stream to other users of the Platform. Users of the Platform should be aware that by using text chat, video chat, or any other form of communication through the Platform could result in disclosing information that could make you personally identifiable to other Platform users. The security and privacy protection implemented on the Platform does not cover this type of transfer or disclosure of personal information. Users alone are responsible for the content of their own communication through this Platform and any consequent disclosure of Personal Data. Each user of Platform is responsible for ensuring that collection and processing of data is done in accordance with applicable law.

Service provider will not process Personal Data of Users disclosed in this fashion or by other means than instructed by its Users via appropriate consents, as required by contract or law or as necessary to the functionality of the Platform.

5.3 Legal and other interests

Service provider may disclose your Personal Data in order to obtain professional advice, to establish, exercise or defend legal claims, to comply with legal obligations or to protect your vital interests or the vital interests of another natural person.

5.4 Our companies

In order to accomplish the purposes set forth in this Privacy Policy, and on the legal bases set out herein, Service provider may share your Personal Data with its group of companies and affiliated companies, including sister companies and so called "White label" companies, other current or future subsidiaries of its holding company or any other company or person involved in process of sale, merger, reorganization, dissolution or similar event.

5.5 Affiliate partners

Affiliate Program allows partners ("Affiliates") to earn revenue by promoting Service provider. These promotions may involve embedding profile images, broadcast streams, chat rooms, and links to profiles on Affiliate's websites as a means to drive traffic to Service provider and promote our Performers. We may disclose your provided Public Personal Data such as your profile information, profile image and broadcast stream to our business partners and Affiliates.

5.6 Payment services providers or banks

We will share personal data with our payment services providers or banks only for the purposes of processing your payments and in the event of refunding your payment or handling complaints.

6 Disclosure

Service provider does not access or disclose the content of Communications or any Personal data, unless it in good faith believes that such action is necessary:Service provider reserves the right to treat as public any Personal data or Communications that were published or becomes generally known or available.

7 Acknowledgement

You acknowledge that Public Personal Data or broadcast stream using our platform services may be available via the Internet, worldwide, and we cannot prevent the use or misuse of such Personal Data by others.

8 Retention policy

Service provider will not retain data longer than is necessary to fulfil the purposes for which it was collected or in accordance with the law requirements.

When User ask for termination of an account, or User‘s account is terminated by Service provider, all Personal Data collected through the Platform will be deleted, except deletion of Personal data where retention is required by a law.

9 Your privacy rights by law

Users of the Platform have the following rights in respect of processing Personal data:

10 Owner

This website is owned and operated by with the registered address at , .

11 Contact information

If you have any further questions regarding the data we collect, you can contact us:

Website Contact Form: https://www.chatrotic.com/contact

E-mail contact:

Data Protection Officer:

LAST REVISION: January 1, 2024

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